For Customers Information

• Customers might notice that the USD to Malaysian Ringgit price conversion is not uniform. All the items displayed at Rudra Centre Malaysia would be the same as Rudraksha Ratna website India (in USD). A minimal increment is introduced into the Malaysian pricing to cater the high delivery charges incurred by the centre. The price denotes on individual purchases, however the center would try to give discounts if applicable. Please do note that Rudra Centre Malaysia has a mission to deliver these spiritual tools/products to the mass and not make huge profits. Do contact us for any clarifications.
• Items ordered would take a period from 3 weeks to 4 weeks to be delivered to customers. The mentioned period is required as most orders are custom made in India, blessed through appropriate prayers and shipped out. We however do have limited items of rudraksha and others of which we would deliver immediately.
• Certain items may take longer period pending on availability.
• A nominal charge or RM5.00 would be imposed on POSLAJU delivery. (The only method so far.) This would not usually exceed RM15.00.
• We do repairs of broken mala (condition pending) free of charge. Customers need only pay the to and fro delivery charges. However, if additional material is required like silver capping or so forth, customers would have to bear the additional cost. If the item needs to be sent back to India for repairs, the charges would still be based on local delivery charges along with the additional material cost.
• If we can help you obtain products that would be beneficial (spiritually) that is not listed on the website, it would only make us feel better.